Chris Hoet, Head of Digital and Lead Change Architect @Duval Guillame, shares a very interesting story of Agile transformation for a traditional creative agency:
Some 2-3 years ago we decided at Duval Guillaume that we had to re-invent ourselves, that we had to take a more fundamental step in the way we organized ourselves and of course in how we thought about digital as a key element in the communication or advertising that we make. A lot has happened since then but if the 25 Cannes Lions or the Agency of the Year wins of the last 2 years mean anything then it’s probably that we’re doing something right.The decisions that were taken seemed like the right thing to do but weren’t always that obvious.
We decided to get rid of all internal developer resources so we could focus more on our core strenghts – strategy & creativity. At the same time we stopped using online account managers to support the ‘regular’ account managers and we’d stop working with project managers. Instead we organized tech/dev resources to support the creative teams in their creative process and we hired digital producers to play the crucial role between our own teams and the 3rd party developer’s team.
All of this in a way that would allow us to keep finetuning & tweaking the idea even while in development to maximize the outcome. We were always sure this was the right way to go and we understood the core philosophy behind agile thinking that supported the idea that what we were aiming for wasn’t that crazy.
Just like with every good idea though there’s a difference between the idea and the execution and it was/is with guys like Bart, our head of digital production, that we managed to implement agile in the agency. And this in such a way that it’s constantly evolving and that we keep adapting, the essence of agile.
And now Bart has written a book about what agile means in an agency environment, most likely the first book on the topic of agile in advertising agencies since he only found books on agile in software/web development when researching the topic.To stay true to the topic the book was written in an agile way. Of course 🙂
A must read when you’re in advertising, download the book right here: The Agile Agency, how lean and agile will transform your advertising agency. Another key element in agile thinking that I learned from Bart is that you benefit more when you’re transparant about your own progress, so read the book and add your thoughts